In recent years, more and more Hong Kong people have gone north to live, relax, visit relatives or work. However, if they encounter an emergency or accident in the Greater Bay Area, can they return to Hong Kong immediately for treatment? Which one should I look for? What is the process?
This article will organizePractical information, help you or your family deal with emergencies and handle them calmly.
1. The first step in case of an emergency: stabilize the condition and seek emergency treatment at the nearest inland hospital
No matter you are in Shenzhen, Guangzhou, Zhongshan or Zhuhai,Go to the nearest hospital for emergency treatmentThe most important step. Mainland hospitals will conduct preliminary diagnosis and stabilize the patient's condition, and provide necessary medical records to facilitate subsequent transfer back to Hong Kong.
2. If you need to return to Hong Kong for treatment, there are several main ways to assist
1. Contact Hong Kong Immigration Department hotline: +852 1868
- Providing 24-hour assistance services to Hong Kong residents
- Can help you contact your family, hospitals or Hong Kong institutions
- It is recommended to prepare personal documents and mainland medical certificates
2. Seek help from the Greater Bay Area Social Service Centre of the Federation of Trade Unions
The Federation of Trade UnionsService centers are set up in Shenzhen, Guangzhou, Zhongshan, Dongguan and other places.
Can assist in contacting ambulances, provide suggestions for returning to Hong Kong, and coordinate with relevant units.
The service is not limited to members. Hong Kong residents can call for enquiries:
| area | Contact Number |
|---|---|
| 深圳 | +0755 8222-0098 |
| Guangzhou | +020 8339-0648 |
| Dongguan | +0769 2223-0320 |
| 中山 | +0760 8575-1383 |
| Hong Kong Headquarters | 2701 2808 |
3. If you have travel insurance or high-end medical insurance
If you have purchased insurance products from AXA, AIA, Bupa, etc., you can directly call the insurance hotline to applyemergency medical evacuation.
Some policies include cross-border ambulance and hospital admission arrangements, which require supporting documents and doctor's assessment reports.
III. Introduction to cross-border ambulance arrangements
| 類型 | Operation method | Suitable for the situation |
|---|---|---|
| Hong Kong-Zhuhai-Macao Bridge handover | Mainland and Hong Kong ambulances hand over on bridge | Zhuhai/Zhongshan Case |
| Shenzhen Bay Port Handover | Transfer to Hong Kong hospital after customs clearance | Shenzhen/Huizhou Case |
| Private medical transfer companies | Insurance company or self-pay arrangement | Remedies for No Insurance |
4. Avoid being in a rush: Prepare before departure
- Bring your ID card and home return permit
- Save important phone numbers in advance (Immigration Department, Federation of Trade Unions, family members, insurance companies)
- It is recommended to purchase medical or travel insurance covering the Greater Bay Area
- If you are traveling to the north for a long time, you may consider preparing a contingency plan with a Hong Kong hospital or insurance company.
Conclusion
Although living or traveling in the Greater Bay Area is very convenient, you should be prepared in case of accidents.
Whether you are an elderly, a housewife, or a cross-border office worker, it is important to understand the medical treatment pathways and agencies you can seek help from when returning to Hong Kong.
It can definitely help you reduce risks and gain valuable time.
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