How wheelchair users use high-speed rail travel

1) Wheelchair users need to order the relevant wheelchair-specific seats when purchasing tickets*

2) You can make an appointment with the staff. If you need to borrow a wheelchair within the station or need staff to assist with boarding, you need to call in advance.  21200888

3) Notify the operator one day before departure,There is a barrier-free ticket office in the B1 lobby, wheelchair users can enjoy priority and speedy completion of ticket check and baggage check
4) Relatives, friends or station staff can assist you in boarding the train

The seventh carriage of the MTR Dynamic Line has two wheelchair parking spaces. Passengers departing from Hong Kong West Kowloon Station and need to make a reservation to use the parking area can go to the ticket counter on the B1 floor of the station to make a reservation.

https://www.highspeed.mtr.com.hk/tc/guide/accessibility.html